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Citizenm New York Times Square Hotel, New York City

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From212US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

218 West 50Th Street, New York City, New York, United States of America

CitizenM New York Times Square stands out for its unique design and untraditional hotel experience in a prime Manhattan location. The hotel features modern amenities with a blend of quirky, vibrant decor that caters to both leisure and business travelers. Positioned just steps away from Times Square, it offers convenience for exploring major attractions around Midtown. This urban escape embraces the spirit of the 'city that never sleeps' with its 24-hour services and nearby entertainment options.

Location

CitizenM is conveniently located just a minute's walk from Times Square and within five minutes of Central Park. Public transportation options include the local 1 train directly across the street and C and E train access a short walk away. The hotel’s central location makes it accessible to numerous attractions, including Broadway theaters, the Museum of Modern Art, and Grand Central Terminal, all within a reasonable distance.

Rooms

All 230 rooms are equipped with comforts like premium bedding and free Wi-Fi. Each room features an iPad mood pad to control lighting and entertainment, as well as a luxurious rain shower. A flat-screen TV and smart technology allow for easy connectivity to personal devices. The design includes laminate wood flooring in a tiger-wood pattern, with clever storage options to accommodate guests' luggage.

Eat & Drink

CitizenM offers a 24-hour food and beverage service, including barista-made coffee and freshly crafted cocktails. The CanteenM provides light bites like sushi rolls, healthy salads, and a hot and cold breakfast buffet. Guests can enjoy unique local treats alongside familiar favorites like scrambled eggs and pastries. The rooftop bar on the 21st floor features both indoor seating and a covered outdoor terrace with panoramic views.

Leisure & Business

A state-of-the-art fitness center on the 20th floor boasts cardio machines and free weights with sweeping views of the city skyline. Three outdoor terraces provide areas for relaxation or exercise amidst the urban landscape. The lobby's living room-style design includes several iMacs with Internet access and plenty of comfortable seating for relaxation or informal meetings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Upper Floors King Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
New York City 3.5 mi
Airports
LaGuardia (LGA) 7.8 mi
Teterboro (TEB) 12.7 mi
Train
Grand Central Station4000 ft
Metro stations
50th Street400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business center

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • iPad

Room decor

  • Parquet floor
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Location

218 West 50Th Street, New York City, New York, United States of America
Map view
street view
218 West 50Th Street, New York City, New York, United States of America
Nearby
Square
Times Square
1400 ft
Broadway Theatre
Broadway
1100 ft
Restaurants
Applebee's
300 ft
205 W 50th St
Da Marino Restaurant
700 ft
220 W 49th St
Junior's
1800 ft
1515 Broadway Mid Section Of 45th St
Natsumi
100 ft
226 W 50th St
Bubba Gump Shrimp Co
2000 ft
1501 Broadway Time Square
Toloache
400 ft
251 W 50th St
Serafina Time Hotel
800 ft
224 W 49th St
Lillie's Victorian Establishment
900 ft
249 West 49th Street
Olive Garden
1100 ft
2 Times Sq
Cielo at the Mayfair
900 ft
242 W 49th St

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Central location
Friendly staff
Small rooms
Dining inconsistency
8.2/10
Great
Rooms
8.3
Location
9.5
Service
8.8
Dining
7.2
Guest reviews
8.2/10
based on 21 review
8.6
8.6/10based on 4069 review
Frances
United States of America, May  2024
8.4/10

I absolutely loved my stay at this hotel! The rooms were a unique experience with fun mood lighting, and despite being small, they were quiet, impeccably clean, and featured large, comfortable beds. The service was top-notch, with friendly and helpful staff, although there was a slight inconvenience with extending my reservation. The location couldn't have been better, near Times Square with fantastic subway access. The dining options were good, although a bit on the pricey side for some items. Overall, a great value for a memorable experience.

Rooms
9.0
The rooms were a unique experience with fun mood lighting, quiet, impeccably clean, and featured large, comfortable beds.
Service
8.0
The service was top-notch with friendly and helpful staff.
Location
10.0
The location was perfect, near Times Square with fantastic subway access.
Dining
7.0
The dining options were good, although a bit on the pricey side for some items.
Facilities
8.0
The facilities were well-maintained and added to the overall experience.
Tom
United Kingdom, May  2024
9.4/10

I had a really fun and cosy stay at the hotel. The rooms were better than expected, very cozy, and surprisingly quiet to hear your neighbors. The service was top-notch, with staff going above and beyond, even knowing my name and my girlfriend's name. The location couldn't have been better, right near Times Square and with super fast self-check-in. The dining experience was fantastic overall, especially the traditional meals. The facilities were excellent, making my stay even more enjoyable.

Rooms
9.0
The rooms were better than expected and very cozy, although they are small, they are fun and quiet.
Service
10.0
The service was fantastic, with friendly staff and great attention to detail.
Location
10.0
The location was fantastic, right near Times Square and with excellent self-check-in experience.
Dining
9.0
The dining experience was fabulous, with friendly and helpful staff, especially enjoying the traditional meals.
Facilities
9.0
The facilities were top-notch, adding to the overall enjoyment of my stay.
Central location
Small rooms
Austin
United States of America, April  2024
8.6/10

I had a great stay at the hotel. The rooms were clean and very comfortable, although the bathroom lacked a vent which could be a bit noisy. The service was exceptional with friendly and helpful staff who made the booking process easy and enjoyable. The location was brilliant, just a minute away from Times Square and surrounded by various attractions. The dining was good, although I preferred the Blue Dog cafe nearby for a tasty treat. Overall, a fantastic experience with a few minor drawbacks.

Rooms
8.0
The rooms were compact but clean and very comfortable, with a cute novelty of iPad controls for lighting and curtains. The layout was well-designed to maximize the space.
Service
9.0
The service was very nice and helpful without being overly gushing. The staff were friendly and offered helpful advice without expecting tips at every turn.
Location
10.0
The location was brilliant, close to both Central Park and Times Square, surrounded by Broadway shows and convenient access to multiple metro lines.
Dining
7.0
The dining was good, but I found the variety lacking on different days. However, the Blue Dog cafe across the road was a hit with its delicious French toast.
Facilities
The facilities were great, offering everything needed for a comfortable stay.
Nathan
United States of America, March  2024
8.4/10

I was thrilled with my stay at this hotel! The rooms, although small, were clean and beautifully designed. The service was exceptional, and the staff even recognized my birthday. The location couldn't have been better, right near Times Square and with easy access to everything. The dining experience was enjoyable, offering a good variety of options. The facilities were top-notch and well-maintained. Overall, a great value for money with a few minor downsides.

Rooms
8.0
The small rooms were very well thought out and chic.
Service
9.0
The staff was outstanding and very helpful.
Location
9.0
The location was perfect if you want to be close to Times Square but not in the middle of the noise.
Dining
7.0
The dining experience was really good, offering simple but nice options.
Facilities
9.0
The hotel facilities were great, with everything well-maintained.
Clean
Small Rooms
Patrick
United Kingdom, March  2024
9.0/10

I had a wonderful stay at this hotel! The room was beautiful, impeccably clean, and super modern, albeit a bit small, but so efficiently organized it didn't matter. The service was very helpful and had a young spirit, going above and beyond to make our anniversary special. The location was absolutely perfect, close to Times Square and other attractions. The dining options were great, especially the Blue Dog cafe just a few minutes away. Overall, great value for money!

Rooms
9.0
The room was beautiful, impeccably clean, and super modern, with a great shower and everything controlled by an iPad next to the bed.
Service
9.0
The service was very helpful, and we were pleasantly surprised with a handwritten happy anniversary card and complimentary drinks and cheesecake. The young spirit and great views added to the fantastic experience.
Location
10.0
The location is absolutely perfect, in the heart of New York City, between two subway stations, and just a stone's throw away from Times Square and Rockefeller Center. From the big reception area to the bar, the warm welcome was felt from the moment we arrived.
Dining
8.0
The dining experience was good, with a lot of choices and perfect coffee, and we especially enjoyed visiting the Blue Dog cafe nearby. Great value for money!
Facilities
9.0
The facilities were top-notch, with everything we needed for a comfortable stay. The homemade pizza was a delightful surprise, adding to the exceptional experience.
Sophia
United Kingdom, February  2024
7.6/10

The hotel has an interesting but comfortable room layout, but it's not the biggest size. The service was extraordinary and friendly, a real plus for NYC. The location offers a communal and friendly atmosphere that can't be beaten for quality and price. The dining experience was a little poor and overcharged, but there were buttery croissants. The facilities were top-notch for a good price and location.

Rooms
7.0
The rooms are interesting but comfortable, though not the biggest size.
Service
9.0
The service was very polite and helpful, with accommodating staff.
Location
9.0
The location is great if you really want to feel the real NYC, within walking distance of popular attractions and right beside a subway station for convenient travel downtown.
Dining
5.0
The dining was a little poor and overcharged, but there were buttery croissants.
Facilities
8.0
The facilities were excellent for the price and location.
Stan
United Kingdom, January  2024
8.8/10

Staying at this hotel was a fantastic experience! The rooms were super comfy and clean with huge beds, and the location was excellent for exploring NYC. The service was top-notch, and the dining options were varied, though a bit crowded at times. Overall, great value for the price.

Rooms
9.0
The rooms here are quiet for the Times Square area, always super clean and feature nice designer furniture. The massive and very comfortable bed made my stay so relaxing.
Service
9.0
The service was amazing, with modern decor and helpful staff who even went outside with me to ensure my safety. They provided great recommendations and assistance for various activities.
Location
10.0
The hotel's location is perfect, tucked just off Broadway and within easy walking distance to many main sights. Ideal for those wanting to be at the heart of NYC's tourist center.
Dining
8.0
The dining experience was pleasant with a lot of choice and reasonable prices. The Blue Dog cafe nearby is a must-try for delicious French toast.
Facilities
8.0
The facilities are great, offering everything needed for a comfortable stay. Despite some minor crowded moments, the overall experience was fantastic.
Thomas
United Kingdom, December  2023
9.2/10

I was pleasantly surprised by this hotel. Although it may seem a bit daunting at first, the emphasis on functionality and comfort over frills really works well. The rooms were awesome, clean, just the right size, and the technology was great. The hotel was very clean and modern, making for a comfortable stay.

Rooms
9.0
The rooms were awesome, clean, just the right size, and the technology was great.
Service
10.0
The gentleman working in the lobby during our check-out was incredibly friendly and helpful, top marks for the service.
Location
9.0
The hotel's location is great, comfortable, and clean. It's in the heart of Times Square with subway connections just a few minutes away, perfect for exploring Manhattan.
Dining
9.0
The dining experience was a pleasant surprise with the best breakfast I've ever had at a hotel. The French toasts were delightful and set us up for the whole day.
Facilities
9.0
The hotel offers excellent facilities and the ambience in the lobby, bars, and rooms is perfect for a relaxing stay.
Jeffrey
United States of America, November  2023
9.2/10

I had an amazing stay at the hotel. The rooms were soundproof, expertly air-conditioned, spacious, and filled with natural light, offering a stunning city view. The shower experience was excellent, making my solo stay absolutely perfect within the 7-day period. The location couldn't be better being very close to Times Square, providing a quiet retreat while still being within walking distance of the most active parts of the city. The dining experience, although flexible, lacked variety, which was a small downside. The exceptional service from the staff, who were incredibly friendly and went above and beyond, truly made my stay memorable.

Rooms
10.0
The room was perfect for a single person, soundproof, expertly air-conditioned, filled with very good natural light, with a city view, and an excellent shower.
Service
10.0
The staff was incredible, very nice, and helpful, even providing a free breakfast the next morning for any inconvenience caused.
Location
10.0
The location is just perfect, being very close to Times Square and other iconic landmarks like Central Park and Rockefeller Center, yet surprisingly quiet, offering a nice view.
Dining
7.0
While the dining was good and flexible, there weren't many options available, which could become boring after some days.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience.
Stephen
United Kingdom, November  2023
8.4/10

This hotel felt like a great home away from home for me, perfectly formed with everything and more that you need. It was smaller than we realized but right on Times Square, making it so convenient for exploring the city.

Rooms
8.0
The rooms were perfectly formed and had everything you need for a comfortable stay.
Service
9.0
The staff were informative, helpful, and got things sorted quickly when there was an issue. They were very welcoming and made my stay even better.
Location
10.0
The location was ideal for me, within walking distance of Central Park, Times Square, Broadway, and right beside a subway station for easy downtown travel. You could even see Radio City Music Hall and a portion of Times Square from the balcony!
Dining
7.0
The dining experience was simple but fine for the price. It could get a bit repetitive for longer stays, but overall, it was decent.
Facilities
8.0
The hotel had a good size for NY standards with a very open and comfortable atmosphere.
Graeme
United Kingdom, October  2023
8.0/10

The hotel's location is superb for exploring Times Square and other attractions, though the rooms were small and challenging to keep warm. The staff were mostly pleasant and accommodating, enhancing the overall experience. The dining options were a bit limited in variety but still enjoyable with a surprisingly good breakfast. The facilities were well-maintained and added to the comfort of the stay.

Rooms
7.0
The rooms, albeit small, were clean and had remote-controlled facilities. Staying warm was a struggle due to cold air creeping in around the windows.
Service
8.0
The majority of the staff were helpful and pleasant, making the experience more enjoyable.
Location
9.0
The hotel's cool and funky atmosphere matched our New York experience. It's conveniently situated within walking distance of major attractions and next to a subway station, enhancing its appeal.
Dining
8.0
The breakfast was a pleasant surprise, offering a satisfying meal at a reasonable price compared to other NYC options.
Facilities
8.0
The facilities were well-maintained and provided a peaceful ambiance, elevating the overall stay.
Paul
United Kingdom, October  2023
7.2/10

The hotel is smack in the heart of Midtown Manhattan, making it perfect for a short stay of up to 4 nights. The concept of the hotel is exceptional, but the rooms are on the small side, which could be a downer.

Rooms
7.0
The rooms have a very unique and exceptional concept, but they are small.
Service
9.0
From check-in to check-out, the service was perfect. The staff were super friendly and even recommended the best burger place around.
Location
10.0
The hotel is right in the heart of everything in Midtown Manhattan. It's walking distance to Times Square, Central Park, and the Rockefeller Center - a perfect spot for exploring the city.
Dining
5.0
The dining experience was very disappointing, especially during the night. However, they did serve some delicious baked chocolate cakes.
Facilities
6.0
The hotel has great amenities but lacks decaf coffee and seems to struggle with handling a large number of guests during peak times.
James
United Kingdom, October  2023
7.6/10

The hotel is in the heart of the action, perfect for exploring all the theaters and tourist spots. The rooms offer modern technology with smart device activation but are on the smaller side. Service is friendly and helpful, although there was a slight issue with cleaning schedules. The dining options, while good quality, are limited. The location is bustling and central, with subway access nearby for easy exploration.

Rooms
8.0
The rooms are very modern with awesome technology, everything is smart device activated. The iPad mini control for lights, audio, and blinds is a nice touch.
Service
7.0
The service is lovely, provided by young and helpful staff. There was a small hiccup with cleaning schedules, but they were accommodating in other areas.
Location
9.0
The hotel is in the middle of everything, near Times Square, making it ideal for both uptown and downtown explorations with subway access just steps away.
Dining
7.0
The dining experience offers a good variety of food in a quirky and hip setting.
Facilities
7.0
The hotel facilities are adequate for a comfortable stay, but more variety could enhance the overall experience.
Adam
United Kingdom, October  2023
8.2/10

The hotel is like a cruise ship in the heart of Times Square, offering small but well-equipped rooms controlled by iPad for a modern and comfortable stay. The service was friendly but lacked clarity on additional charges. Its incredible location near Broadway and Times Square makes it a killer choice for exploring the city. The dining options were fantastic, although a bit pricy, with top-class offerings that left you satisfied until the next meal.

Rooms
8.0
Small rooms but a perfect base for exploring the city. Immaculately clean with a massive bed, power shower, and cool features like free movies and iPad control.
Service
7.0
The staff was friendly and welcoming, but lacked transparency on additional charges.
Location
9.0
The hotel's killer location just off Broadway near theaters and Times Square offers easy access to major attractions, though with limited space inside.
Dining
8.0
The dining experience was fantastic but a bit on the pricier side, offering perfect coffee and great variety.
Facilities
9.0
The hotel offers modern facilities and amenities for a comfortable stay in a bustling location.
Bill
United Kingdom, September  2023
8.0/10

The hotel offers spacious rooms designed like pods with XL double beds perfect for families, cleanliness was top-notch and the staff was incredibly friendly. However, the price was on the expensive side for a basic student-like accommodation.

Rooms
8.0
The rooms were very clean and the staff was very nice. The beds were comfy and the spacious pods were great for our kids to share.
Service
9.0
The staff were really friendly and helpful, making our stay even better.
Location
9.0
The location was perfect for sightseeing and exploring the city, with easy access to public transport and major attractions nearby.
Dining
7.0
The dining experience was good overall, with a surprisingly delicious breakfast, although the absence of a kettle in the room was a downside.
Facilities
7.0
The hotel offered basic but functional facilities, with a cozy lounge area for coffee or drinks.
clean
expensive
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Rooms and Guests2 Guest, 1 Room